Marketing and customer knowledge strategy

Marketing is changing with the emergence of new digital channels, new tools and new data sources. We support you in these changes to develop your performance through our varied areas of expertise (consulting, digital, pricing, promotion, data analysis, data science, customer knowledge, etc.).

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Nous vous accompagnons dans les évolutions du marketing pour développer votre connaissance client et votre performance
  • Define and optimize your marketing strategy through data
  • Make marketing a profit centre through data measurement
  • Increase the effectiveness of your local Marketing

Define and optimize your marketing strategy through data

Through our expertise in data analysis, data science and econometrics, we hone your knowledge and your marketing decision-making:

  • Understand the issues and behaviour of your customers (segmentation, scoring, etc.)

  • Analyze the performance of your acquisition, promotion and pricing strategies, benchmark your market, etc.

Through our business expertise (market analysis, media, CRM, trade marketing, pricing, promotion, etc.), we transform these insights into concrete, actionable and valuable recommendations.

We intervene throughout your project, from the inception of the strategy to its deployment (PMO, tools, organization, etc.) and the measurement of its performance.

Make marketing a profit centre through data measurement

We help you define the right KPIs to measure your marketing performance and set up the techniques (tracking, Marketing Mix Modeling, tests by population or A/B tests, etc.) and tools (dashboards, collection & measurement tools, etc.) allowing both the daily management of your activity and one-off measurement of its impact.

Through our data expertise (business & data analysis, data science, econometrics), we help you measure the revenue generated by your Marketing in an objective and unbiased way in order to transform it from a cost centre to a profit centre.

Increase the effectiveness of your local Marketing

Challenge of paper leaflets & catalogues, development of targeting capabilities and local activation of digital tools, development of data processing capabilities allowing its handling at very granular levels, centralization/decentralization of marketing management are all trends that make local marketing a key subject.

We help you define the roadmap, tools, organization and measurement device to develop your turnover by transforming your local marketing thanks to our business and data expertise and our in-depth knowledge.

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Our resources: Marketing and customer knowledge strategy

Implementing a Referral Program: Lessons Learned from Samsung

Marie Galiana, Head of CRM & Loyalty at Samsung, and Maëva Le Menn, Consultant at Converteo, tell us about the implementation of a referral program.

Implementing Consent Mode at L’Oréal, a solution to reconcile customer experience and privacy

L’Oréal leverages Google’s Consent Mode to balance privacy compliance and data performance using user consent and probabilistic modeling.

How video redefines the online shopping experience and boosts the performance of e-commerce sites?

The use of videos in e-commerce has become essential. Consumers favor this format, considering it a preferred way to explore products and services.

To activate a RCU, it must first be understood as a Data Product

Why the RCU must be considered a product in its own right to fulfill its promises.

Creative analysis: underutilized data that is full of potential

Sylvain Deffay reveals concrete examples and addresses key themes such as personalization, diversity, and performance optimization.

10 % of third-party cookies, is it still useful?”: what Google’s announcement on third-party cookies changes, and what it doesn’t

Third-party cookies are structurally losing ground, regardless of Google's reversals

Implementation of Pricing Tools: How to Address the Time-to-Value Challenge

Discover how Converteo helps companies reduce the Time-to-Value of pricing tools and maximize their ROI during a period of inflation.

Evolving Together: Reinventing Togetherness at Converteo

At Converteo, rapid growth, internationalization, and the ability to adapt are central to our dynamic and present challenges.
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