Plateforming

We design and build complete and connected application platforms with your tools:

• Tools for administration of offers and business repositories
• Call Center Sales support tools
• Loyalty programs (shops, mobile apps, websites)

These platforms can be offered in SaaS and hosted by us, be integrated into your IS system or on cloud platforms. We can carry out monitoring and maintenance.

We integrate new tools or connectors to improve your operational performance, improve the reliability of your data or optimize your marketing efforts:

• B2B / B2C CRM, reconciliation of leads and customers for a single customer vision

• CRM Sales and centralization of data from IS tools and third parties for enriched customer knowledge
• CRM Marketing and Automation of maturation, loyalty and retention processes
• ERP and establishment of single source of truth repositories, for orders, quotes and products
• Call Center and CTI tools to accelerate prospecting and sales

We host and maintain the ad-hoc platforms and connectors made, and maintain them via Third Party Application Maintenance contracts.